Never ignore negative remarks or Phone Number List complaints from your customers or other followers. Since reputation is so important, you must respond to complaints, sort the issue and publicly indicate that the matter has been resolved. Ignoring complaints gives the indication that you do not care about the reputation of your business or organization - a sure recipe for anonymity.Without planning, your social networking activities would be haphazard and not yield any benefits.
Your customers or potential Phone Number List customers will be posting queries. However busy you may be, you must respond at least in Phone Number List a week since a quick response characterizes a good business and is what customers expect. Recent research conducted by Lithium Technologies suggests that 53% of people who post inquiries expect a response in an hour, while 50% would stay away from the business if a response did not come in at least a week.
While your social media posts must Phone Number List entertain people, they should also drive value to your business. 20% of your posts must be related directly to your business, some of which could deal with special offers you provide. The rest could deal with stuff that entertains and gives value to your customers. Instead of promoting the same product over and over again, find out the kind of products in your arsenal that has the potential to become bestsellers. Promote them instead.